Privacy Policy

1. Information we collect

We collect information in three main ways.

Information you provide

When you use the contact form or otherwise communicate with us, you may provide information such as:

• name;
• business email address;
• company;
• role, team, department, or workstream type;
• information about the meeting, review, handoff, commitment, or AI-assisted task you want to discuss; and
• any other information you choose to include in a message to us.

Please do not submit customer source material, confidential workstream records, personal data about other people, regulated data, credentials, secrets, security vulnerability details, privileged legal materials, health information, payment-card or financial-account information, government identifiers, children's data, biometric data, export-controlled information, formal HR or personnel records, or similar sensitive materials through the public website or contact form. The public website is for contact and scoping, not for submitting customer source material.

Information collected automatically

When you visit the website, we and our service providers may collect technical and usage information, such as:

• IP address;
• browser type and version;
• device type and operating system;
• pages viewed and referring pages;
• dates and times of visits;
• approximate location inferred from IP address; and
• logs, diagnostics, and security events.

Communications and business records

If you interact with us, we may keep records of contact-form submissions, calendar invitations, call notes, evaluation follow-ups, procurement discussions, and related business communications.

2. How we use information

We use information to:

• respond to sales, support, legal, privacy, and security inquiries;
• schedule and conduct calls or product discussions;
• understand whether Tekmeros may be relevant for a team, workstream, evaluation, or enterprise deployment;
• operate, maintain, secure, debug, and improve the website;
• maintain ordinary business, legal, accounting, security, and compliance records;
• protect against spam, abuse, unauthorized access, and security incidents;
• prepare, negotiate, or perform written agreements with customers; and
• comply with law and enforce our rights.

We do not use contact-form submissions as training data for our models or knowingly permit service providers to use them to train models for their own benefit. If that practice changes, we will update this Privacy Policy and provide any notice or consent required by law.

3. How we disclose information

We may disclose information to:

• service providers that help us host the website, process forms, schedule meetings, manage customer relationships, provide analytics, maintain security, or support business operations;
• professional advisors, including lawyers, accountants, auditors, insurers, and security advisors;
• counterparties and advisors in connection with financing, corporate transactions, mergers, acquisitions, reorganizations, or similar business events;
• law enforcement, regulators, courts, or other parties when we believe disclosure is required by law or necessary to protect rights, safety, security, or property; and
• other parties with your direction or consent.

As of the Last Updated date, we do not sell personal information and do not share personal information for cross-context behavioral advertising. If we later use advertising technology or other tools that require additional disclosures or choices, we will update this Privacy Policy.

4. Cookies, analytics, and similar technologies

The website may use cookies, local storage, logs, pixels, or similar technologies to operate the site, remember basic preferences, understand website usage, improve performance, and protect against abuse. You can control cookies through your browser settings. Blocking cookies may affect how some website features work.

Because there is not a single commonly accepted standard for browser “Do Not Track” signals, we do not currently respond to them in a separate way. Since we do not currently sell personal information or share it for cross-context behavioral advertising, browser privacy signals do not change that practice.

5. Retention

We generally retain public website contact information for up to 180 days for follow-up, unless a longer period is reasonably needed for an active business relationship, customer evaluation, signed agreement, legal obligation, security need, dispute, accounting record, or legitimate business record.

Customer materials, approved inputs, evaluation data, product data, deletion obligations, and retention obligations under customer engagements are governed by the applicable written agreement, not this public website Privacy Policy.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information we process through the public website. No website, network, or transmission method is completely secure, and we cannot guarantee absolute security.

7. Your choices and privacy rights

You may request access to, correction of, or deletion of personal information you provided through the public website. You may also ask us to stop using your contact information for marketing or follow-up communications.

Depending on where you live, you may have additional rights under applicable privacy laws. We may need to verify your request before acting on it. We will not discriminate against you for exercising privacy rights that apply to you.

To make a privacy request, use the contact form and begin the note with Privacy request. Do not include additional sensitive information in the form. We may contact you using the submitted address to verify the request.

8. International visitors

Aluna AI is based in the United States. If you access the website from outside the United States, you understand that information may be processed in the United States and other jurisdictions where we or our service providers operate.

9. Children

The website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us, use the contact form and begin the note with Privacy request.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. If we make material changes, we may provide additional notice through the website or other appropriate means.

11. Contact us

For privacy questions or requests, use the Tekmeros contact form and begin the note with Privacy request.

Tekmeros is operated by Aluna AI, Inc.